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Safety information

Emergency number Marseille

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It sometimes happens that your stay doesn’t quite go according to plan, so we’ve put together a list of all the numbers and places that might be useful to you!

Emergency numbers

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    SAMU

    Call 15 if you need a medical team to intervene ina situation of vital distress.

    Center 15 is open 24 hours a day, every day of the year.

    Hearing-impaired people should dial 114 by SMS.

    Fire department

    Call 18 in the event of a dangerous situation or accident.

    For example, in the event of a fire, gas leak, landslide, road accident or domestic accident.

    Hearing-impaired people should dial 114 by SMS.

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        The police

        Call 17 in the event of a break-in, assault, theft, violence or accident requiring police intervention.

        For the hearing-impaired, dial 114 by SMS.

        On-call pharmacy

        To find your nearest on-call pharmacy, dial 3237 or visit: www.pharmaciesdegardemarseille.com/pharmacies-de-garde/

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          Other useful numbers

          Poison Control Center > 04 91 75 25 25

          Hospital emergencies :
          Hôpital de la Timone – 264 Rue St Pierre, 13005 Marseille – 04 91 38 00 00
          Hôpital de la Conception – 147 Boulevard Baille 13005 Marseille – 04 91 38 00 00
          Hôpital Nord – Chemin des Bourrely, 13015 Marseille – 04 91 38 00 00
          Hôpital Saint Joseph – 26 Bd de Louvain, 13008 Marseille – 04 91 80 65 00

          For dental emergencies > 0 892 566 766

          Urgence Vétérinaire Marseille > 04 88 60 39 00 (24h/24)

          Credit card theft > 0 892 705 705

          Electricity emergency > 0 972 67 50 13
          Gas emergency > 0 800 47 33 33
          Water emergency > 0 969 39 40 50

          Lost and found: www.troov.com/fr/marseille

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            A few safety tips

            Your safety is important, so here are a few tips and measures to help you avoid problems during your stay.

            In the street and on public transport:

            • Make sure your handbag is closed.
            • Don’t put your wallet in your back pocket.
            • Keep an eye on your personal belongings when you’re out and about, especially during crowds and large gatherings.
            • Don’t leave your personal belongings in your bicycle basket.
            • Don’t be distracted by strangers
            • Don’t handle money in the street.

            On the beach:

            • Carry only the money you need for the day.
            • Leave your valuables and identity documents in a safe place in your accommodation.
            • Carry photocopies of your passports.
            • Avoid displaying wallets, jewelry, cell phones, etc. in plain view.
            • Do not leave your personal belongings unattended while swimming.

            In the car:

            • Always lock the doors and trunk.
            • When parked, close the windows.
            • When you’re away, never leave the keys in the ignition, even for a moment. Do not leave bags or luggage in view in the car.
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